United Digital Professionals have extensive experience in developing Enterprise Resource Planning (ERP). Enterprise Resource Planning is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.
United Digital Professionals have rich experience in developing Customer Relationship Management. One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and social media. Through the CRM approach and the systems used to facilitate CRM, businesses learn more about their target audiences and how to best cater to their needs. However, adopting the CRM approach may also occasionally lead to favouritism within an audience of consumers, resulting in dissatisfaction among customers and defeating the purpose of CRM.
United Digital Professionals have extensive experience in developing HRMS (Human Resource Management System) or HRIS (Human Resource Information System). HRIS is a form of HR software that combines a number of systems and processes to ensure the easy management of a business’s employees and data. These systems could deal with everything from payroll to performance evaluation, covering the whole business.
The function of human resources (HR) departments is administrative and common to all organizations. Organizations may have formalized selection, evaluation, and payroll processes. Management of “human capital” progressed to an imperative and complex process. The HR function consists of tracking existing employee data which traditionally includes personal histories, skills, capabilities, accomplishments and salary. To reduce the manual workload of these administrative activities, organizations began to electronically automate many of these processes by introducing specialized human resource management systems. HR executives rely on internal or external IT professionals to develop and maintain an integrated HRMS. Before client-server architectures evolved in the late 1980s, many HR automation processes were relegated to mainframe computers that could handle large amounts of data transactions. In consequence of the high capital investment necessary to buy or program proprietary software, these internally developed HRMS were limited to organizations that possessed a large amount of capital. The advent of client–server, application service provider, and software as a service (SaaS) or human resource management systems enabled higher administrative control of such systems. Currently human resource management systems encompass:
Recruiting / Learning Management
Employee Reassign module
Grievance handling by following precedents
United Digital Professionals have rich experience in developing Project Management Information System (PMIS). Project Management Information System is the coherent organization of the information required for an organization to execute projects successfully. A PMIS is typically one or more software applications and a methodical process for collecting and using project information. These electronic systems "help [to] plan, execute, and close project management goals. PMIS systems differ in scope, design and features depending upon an organisation's operational requirements.